Before you play

Set your own responsible gambling limits at Gamblezen Casino

Play only from 18 and up, and every Gamblezen Casino account already holds deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit

UK Gambling CommissionLicensed authority UKGC 77990-2997-R-878268, audited by Gaming Laboratories International and QUINEL.

Your safety net

Check the responsible gambling essentials before you play

Reading this leaves you with the age rule, the regulator, the exclusion register and the helpline in one place.

Minimum age18+

Regulator and licenceUK Gambling Commission, 77990-2997-R-878268

National registerGAMSTOP

GamCare helpline0808 8020 133

Limit questions[email protected]

Five tools

Limit and control tools inside your account

This answers the worry that asking for a limit will cost you your account or your withdrawals.

Cap your top-ups

Cap what you can put in during a chosen period, so a planned evening stays planned. Switch it on before your first deposit, not after a heavy night.

Decide before the first spin

Set the net loss you are willing to accept across a period. Choose it at the start of a session, while you are still thinking clearly about the money.

Session time reminders

Receive a notice while you play, so an hour does not quietly turn into a whole evening. Turn it on if you tend to lose track of the clock.

Take a cooling-off break

Step away for a short, fixed break without closing anything. Use it when you want distance for a while but plan to come back later.

Self-exclusion

Block your account for a set period you cannot undo early. Choose it when gambling has stopped feeling like entertainment and you want a firm stop.

Your protection

From intention to a limit that holds in four steps

By the end you will have set a limit that matches the money and time you can spare.

Your profile area

Open your account and go to the profile area. Check that you are signed in to your own single account before you change anything.

Settings, not buried away

Look for the responsible gambling section of the settings. Everything you need sits together there, so you do not have to hunt through menus.

Which limit fits?

Pick deposit, loss or session time, then choose the level that fits your budget. Pick it before play, with a clear head and no pressure.

Does it look right?

Confirm the change and read the summary it shows you. Check the amount and the wording once more, then close the screen when it looks right.

When a break needs to last longer

Need a short break? Take a time-out inside your account when you need hours or days away from play. Set the period in your profile area and it starts straight away, closing the session you are in. Limits and balance stay untouched until the pause ends.

Before the break becomes permanent. Choose self-exclusion in your account when a pause is not enough. Access stays shut for the period you pick, and it cannot be reopened early for any reason. Marketing stays quiet and your balance is returned to you after the term closes.

Put one block across every site. Apply for GAMSTOP, the national online self-exclusion scheme run by The National Online Self Exclusion Scheme Limited, and every UK-licensed site locks with it. Choose 6 months, 1 year, 5 years or 5 years with auto-renewal, then register online with email verification; cover begins within 24 hours. gamstop.co.uk

Free support, no names needed

Reach out for free support tonight

After reading this you will know two free places to speak with someone.

National Gambling Helpline (GamCare)

Ring the National Gambling Helpline for free advice and a referral to local support, whatever gambling has affected you or a relative. Lines answer around the clock, every day, and nothing you say leaves the call. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Join a Gamblers Anonymous meeting with no appointment and no cost, in a room of people who have been where you are. Family and friends meet separately too, and you can call ahead if talking first feels easier. gamblersanonymous.org.uk

Stop and check how play feels

Catching these signs early keeps a habit from growing roots, and one calm decision now is worth more than a dozen promises made after a hard evening. A limit or a short pause is the simplest first step, and you can set either before the next session.

Look for these in your own week rather than in anyone else's.

Chasing a loss with a bigger stake
Spending money meant for bills
Hiding how much you play
Playing longer than you planned
Feeling restless on days off
Borrowing to keep playing
Promising to stop, then returning

Six plain replies

A pause ends while an exclusion holds

Six points settle what happens after a pause, during exclusion, and who else can help.

Can I end self-exclusion early once I have started it?+

No. A self-exclusion runs for the whole period you picked, and your account stays shut until that period ends; no request shortens it. Plan the length before you confirm, because the choice is the one part of the process you cannot undo.

What does a cooling-off period actually block in my account?+

A cooling-off break locks you out of play for the span you select while your balance and account history stay in place. When the break finishes, your login works again and play is possible, so treat the end point as a decision rather than a return.

Does self-exclusion at this casino cover other sites too?+

Not on its own. An exclusion set in your Gamblezen Casino account binds this brand alone, so your access elsewhere is unchanged. To cover other licensed sites, register with GAMSTOP, which can take up to 24 hours to take effect.

Why do I have to prove my age before I can play?+

Because gambling here is for adults of 18 and over, and the licence conditions we work under require age checks before play. Verifying your photo ID and address protects you and keeps underage players out.

My brother plays too much; can someone advise me as well?+

Yes. The National Gambling Helpline answers relatives and friends as well as players, and offers free advice plus a referral to local support. Callers can reach it at any hour of the day or night, all week.

Where do I change a deposit limit I set months ago?+

Everything sits in the same part of your account where you first set it: deposit limits, loss limits and session reminders are grouped in one place. Open that section, choose the figure you want now, and confirm it before your next session.